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opswitch

Contact about opswitch

Customers with a Members Portal account

Section titled “Customers with a Members Portal account”

Please contact us using the web form on the Members Portal.

You can contact us through our web form as follows.

  1. Please log in to the Members Portal.

https://members.classmethod.net/

  1. Click on “Inquiry” from the menu on the left to open the support page.

  2. Please use the “Submit Inquiry” link at the top of the screen.

Customers who do not have a Member’s Portal account

Section titled “Customers who do not have a Member’s Portal account”

After logging in to opswitch, please contact us using the inquiry feature within the console.
We can only respond to inquiries in Japanese or English.

Click “Contact Us” from the icon menu at the top right of the header to open the inquiry screen.

■ Scope of Support
・Entry Plan / Standard Plan customers
　We accept general inquiries.

・Free Plan customers
　We only accept inquiries regarding account cancellation.

You can also cancel your account yourself after logging in. Please refer to this page.

If You Cannot Log In, Cannot Sign Up, or Need MFA Deactivation

Section titled “If You Cannot Log In, Cannot Sign Up, or Need MFA Deactivation”

Please use the “Click here if you cannot log in” link on the login screen to contact us.